At mk303, your privacy is a core commitment, not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, who it may be shared with, and what rights you hold over your own information.
All data transmitted between your device and the mk303 platform is protected by industry-standard TLS encryption. Data stored on our servers is encrypted at rest using AES-256, ensuring your personal and financial information is never exposed in plain text.
mk303 collects only the data strictly necessary to operate your account, verify your identity, process transactions, and comply with our licensing obligations. We do not sell your data to third-party advertisers or data brokers under any circumstances.
You have the right to request a full copy of the personal data mk303 holds about you at any time. Requests are processed within 14 calendar days. You may also request corrections to inaccurate data or deletion of data where no legal retention obligation applies.
mk303 uses cookies solely for session management, fraud prevention, and platform performance analytics. We do not deploy third-party tracking pixels or cross-site advertising cookies. You can manage cookie preferences through your browser settings at any time.
Payment details — including your BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, or ShopeePay account information — are used solely for transaction processing and KYC verification. mk303 does not store full bank account credentials beyond what is operationally necessary.
mk303 retains personal data only for as long as it is needed for the purpose it was collected, or as required by applicable law. Account data for active players is retained for the lifetime of the account plus a minimum post-closure period as defined in Clause 9 of this policy.
Throughout this Privacy Policy, the following terms carry the meanings assigned to them below unless context clearly requires otherwise:
| Term | Meaning |
|---|---|
| "Platform" | The mk303 website at https://mk303.cam, including all subdomains, mobile pages, and associated services. |
| "We" / "Us" / "Our" | mk303, the internationally licensed operator of the Platform. |
| "You" / "Player" | Any natural person who visits, registers, or uses the Platform. |
| "Personal Data" | Any information that identifies or could reasonably be used to identify you as a natural person, including name, email address, phone number, device identifiers, and financial account details. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, or deletion. |
| "KYC" | Know Your Customer — the identity and age verification process required before withdrawals may be processed. |
| "IDR" | Indonesian Rupiah, the sole transaction currency on the Platform. |
| "Third Party" | Any entity other than you and mk303, including payment processors, game studios, fraud-prevention providers, and regulatory authorities. |
mk303 collects Personal Data through three main channels: information you provide directly, information generated automatically by your use of the Platform, and information received from trusted third parties as part of our verification and fraud-prevention processes.
Data you provide directly:
Data generated automatically:
Data received from third parties:
Note: mk303 does not collect sensitive categories of Personal Data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless you voluntarily disclose such information in a support communication. Any such data disclosed incidentally is not stored in a separately categorized manner.
mk303 uses the Personal Data we collect for the following purposes. Each purpose is linked to a lawful basis as described in Clause 4.
| Purpose | Data Used |
|---|---|
| Account creation and management | Name, email, phone number, date of birth, residential address |
| Identity and age verification (KYC) | Government ID, proof of address, date of birth, payment account details |
| Processing deposits and withdrawals in IDR | Bank account details, e-wallet identifiers, transaction records |
| Delivering betting and gaming services | Account data, session activity, wagering history |
| Customer support and dispute resolution | Account data, communication records, transaction history |
| Fraud prevention and platform security | IP address, device data, session patterns, transaction data |
| Responsible gaming monitoring | Wagering history, deposit frequency, session duration |
| Promotional communications (where opted in) | Email address, phone number, betting preferences |
| Legal and regulatory compliance | Full account and transaction records as required by applicable law |
| Platform analytics and performance improvement | Aggregated, anonymized session and usage data |
mk303 does not use your Personal Data to make fully automated decisions that produce legal or similarly significant effects on you without human review. Where automated tools flag an account for fraud or responsible gaming concerns, the flag is reviewed by a trained member of our compliance team before any action is taken.
mk303 processes your Personal Data under one or more of the following lawful bases:
Withdrawing Consent: Where our processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal, nor does it affect processing carried out under a different lawful basis (such as contractual necessity or legal obligation).
mk303 uses cookies and similar technologies (including local storage and session tokens) to operate the Platform reliably and securely. The following table describes the categories of cookies we deploy:
| Cookie Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, authentication tokens, CSRF protection, load balancing. Required for the Platform to function. | No — essential for operation |
| Functional | Remembering your language preference, display settings, and recently viewed game categories. | Yes — via browser settings |
| Analytics | Aggregated, anonymized data on page views, session duration, and feature usage to improve platform performance. No personally identifying data is shared with analytics tools. | Yes — via browser settings |
| Fraud Prevention | Device fingerprinting signals used to detect multi-accounting, bot activity, and suspicious login patterns. | No — required for security |
mk303 does not deploy third-party advertising cookies, retargeting pixels, or social-media tracking tags on any page of the Platform. You will not be tracked across other websites via mk303 cookies.
Most browsers allow you to control cookie storage through their settings. Disabling strictly necessary or fraud-prevention cookies may prevent the Platform from functioning correctly or may result in your session being flagged for additional security review.
mk303 does not sell, rent, or trade your Personal Data to any third party for commercial purposes. We share your data only in the following limited circumstances:
Data Processor Agreements: All third parties who process Personal Data on our behalf are bound by written data-processing agreements that require them to protect your data to standards consistent with this Privacy Policy and applicable data protection law.
mk303 operates internationally, and your Personal Data may be transferred to and processed in countries outside Indonesia in connection with our licensing obligations, server infrastructure, or third-party service providers. Such countries may not have data protection laws equivalent to those applicable in Indonesia.
Where we transfer Personal Data internationally, we ensure that appropriate safeguards are in place, which may include:
You may request further information about the specific safeguards applicable to any international transfer of your data by contacting us at the address provided in Clause 14.
mk303 implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, alteration, or disclosure. These measures include:
Your Responsibility: The security of your account also depends on the strength of your password and the security of your own device. mk303 strongly advises using a unique, complex password for your account and never sharing your login credentials with any third party.
mk303 retains your Personal Data for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law and our licensing obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years post-closure |
| KYC identity documents | Duration of account plus 5 years post-closure (AML compliance requirement) |
| Financial transaction records | 7 years from the date of each transaction (regulatory requirement) |
| Wagering and gaming history | Duration of account plus 3 years post-closure |
| Customer support communications | 3 years from the date of the last communication in a thread |
| Session and analytics data (pseudonymized) | 24 months on a rolling basis |
| Marketing consent records | Duration of consent plus 3 years (evidence of compliance) |
When the applicable retention period expires, Personal Data is securely deleted or anonymized in a manner that prevents its reconstruction. Where data is anonymized rather than deleted, the anonymized dataset may be retained indefinitely for statistical or research purposes without restriction.
As a Player on mk303, you hold the following rights with respect to your Personal Data. These rights may be subject to certain conditions or limitations under applicable law:
To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request". We will verify your identity before processing the request and will respond within 14 calendar days. Complex requests may be extended to 30 days with prior notice.
No Fee for Standard Requests: mk303 does not charge a fee for handling data rights requests unless a request is manifestly unfounded, repetitive, or excessive, in which case a reasonable administrative fee may apply. You will be informed in advance of any such fee.
The mk303 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect Personal Data from individuals under the age of 21 under any circumstances. Our registration process includes mandatory age verification, and our KYC process requires submission of a government-issued identity document confirming date of birth.
If mk303 becomes aware that Personal Data has been collected from a person under the age of 21, we will take immediate steps to delete that data permanently and close the associated account. Any funds deposited by an underage individual will be returned to the originating payment method after identity verification of the account holder.
Parents or guardians who believe a minor may have registered an account on mk303 should contact us immediately at [email protected]. We treat all such reports as urgent and will investigate and respond within 24 hours.
The mk303 Platform does not contain links to external third-party websites. All navigation on the Platform remains within the mk303 domain. This Privacy Policy applies solely to data collected and processed by mk303 through the Platform at https://mk303.cam.
In the event that a future update to the Platform includes links to third-party content providers — such as game studio microsites, payment provider portals, or regulatory body websites — those third-party sites operate under their own privacy policies, and mk303 accepts no responsibility for their data-handling practices. You are encouraged to review the privacy policy of any third-party site you visit independently of the mk303 Platform.
mk303 reserves the right to update this Privacy Policy at any time. Updates may reflect changes in our data-processing practices, changes in applicable law, or operational improvements to the Platform. The effective date displayed at the top of this page will be updated each time a revision is made.
For material changes — those that significantly affect your rights or the way we process your Personal Data — mk303 will provide advance notice by:
Your continued use of the Platform after the effective date of any revision constitutes acceptance of the updated Privacy Policy. If you do not agree to the revised policy, you should cease using the Platform and submit an account closure request as described in our Terms & Conditions.
Previous Versions: You may request a copy of a previous version of this Privacy Policy by contacting [email protected]. Previous versions are retained on file for a period of five years.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way mk303 processes your Personal Data, please reach our Data & Privacy team through the following channels. All contact details below are provided as plain text only and are not clickable links.
mk303 aims to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 14 calendar days. For complex requests involving data extraction or deletion across multiple systems, an extension to 30 days may apply, and you will be informed of this at the point of acknowledgment.
For responsible gaming concerns — including requests to activate self-exclusion, deposit limits, or cooling-off periods — please visit our dedicated Responsible Gaming page or contact the live chat team directly.
Our support team is available around the clock to assist with any privacy enquiry. You can also review our FAQ for quick answers to common account and security questions.