Please read these Terms & Conditions carefully before registering an account or placing any wager on mk303. By accessing the platform, you confirm that you have read, understood, and agreed to be bound by all provisions set out below.
You must be at least 21 years of age to register and play on mk303. Age verification is conducted during the KYC process and accounts found to belong to minors will be suspended immediately.
mk303 primarily serves residents of Indonesia. You are responsible for ensuring that accessing and using this platform complies with the laws applicable in your own jurisdiction before you register.
All deposits and withdrawals are processed in Indonesian Rupiah (IDR). No currency conversion fees are charged. Supported payment channels include BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and ShopeePay.
All promotional offers are subject to specific wagering requirements and validity periods. Bonuses cannot be withdrawn directly — they must first satisfy the applicable rollover conditions set out in Clause 7.
Each individual may hold only one registered account on mk303. Duplicate accounts are strictly prohibited and will result in forfeiture of all balances and permanent suspension of all associated accounts.
For questions about these Terms, contact our Indonesian-speaking support team via live chat (24/7) or email at [email protected]. Our team responds to most queries within two minutes via live chat.
In these Terms & Conditions, the following terms carry the meanings assigned to them below unless the context clearly requires otherwise:
To register and maintain an Account on mk303, you must satisfy all of the following eligibility requirements at all times:
Important: By registering an Account, you represent and warrant that you satisfy all eligibility requirements set out in this Clause. mk303 reserves the right to request documentary evidence of eligibility at any time and to suspend or close Accounts where eligibility cannot be confirmed.
Registration on mk303 is free of charge. Each individual is permitted to hold one Account only. The creation of multiple Accounts by a single individual — whether under different names, email addresses, phone numbers, or payment methods — is strictly prohibited and constitutes a material breach of these Terms.
During registration, you are required to provide accurate, current, and complete information, including but not limited to your full legal name, date of birth, residential address in Indonesia, active mobile phone number, and a valid email address. You must update this information promptly if it changes.
mk303 operates a mandatory KYC verification process. Before processing your first withdrawal, you will be required to submit:
mk303 reserves the right to request additional documentation at any time. Accounts for which KYC verification cannot be completed within 30 days of a withdrawal request may have their pending withdrawal cancelled and their Account suspended pending resolution.
Note: All information you provide must match the name registered to the bank account or e-wallet you use for transactions on mk303. Mismatches will delay verification and may result in Account suspension.
You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username, password, and any two-factor authentication codes. mk303 will never ask you to disclose your password via any communication channel.
You agree to notify mk303 immediately at [email protected] if you suspect unauthorized access to your Account or any compromise of your login credentials. mk303 will take reasonable steps to assist in securing your Account upon receiving such notification.
mk303 shall not be held liable for any losses arising from unauthorized access to your Account that results from your failure to maintain the confidentiality of your credentials, your sharing of login details with third parties, or your use of unsecured devices or networks to access the Platform.
mk303 reserves the right to suspend Account access and require re-verification of identity whenever our security systems detect unusual activity, including but not limited to logins from previously unrecognized IP addresses, unusual withdrawal patterns, or multiple failed login attempts.
mk303 accepts deposits exclusively in Indonesian Rupiah (IDR) via the payment methods listed on the Platform's deposit page at the time of your transaction. Accepted methods currently include bank transfers to and from BCA, BRI, BNI, Mandiri, CIMB Niaga, and OCBC NISP, as well as e-wallet transfers via OVO, DANA, GoPay, and ShopeePay.
All funds deposited into your mk303 Account must originate from a payment account held in your own name and registered to the same identity as your mk303 Account. Deposits from third-party accounts are strictly prohibited and will result in the return of funds and possible Account suspension.
mk303 does not charge any fees on standard deposits. However, your bank or e-wallet provider may apply their own transaction charges, for which mk303 accepts no responsibility.
Deposits are typically credited to your Account within five minutes. In the event of a delay exceeding 30 minutes, please contact our support team with your transaction reference number and proof of payment.
Reminder: mk303 does not accept deposits made via credit cards, prepaid cards, cryptocurrency, or any other method not expressly listed on the deposit page. Deposits made via unsupported methods may be returned, with any associated fees borne by the sender.
Withdrawal requests may only be submitted to payment accounts registered in your own name that match your verified KYC identity. mk303 does not process withdrawals to third-party accounts under any circumstances.
Before your first withdrawal can be processed, you must complete KYC verification as described in Clause 3. Withdrawals requested prior to KYC completion will remain in a pending state until verification is finalized.
Any active Bonus Funds balance must satisfy the applicable Wagering Requirement before the corresponding winnings may be withdrawn. Attempting to withdraw before meeting wagering requirements will result in forfeiture of outstanding Bonus Funds. Real-money balances not associated with active bonus conditions are available for withdrawal at any time, subject to the minimums above.
mk303 reserves the right to conduct enhanced due diligence on withdrawal requests that trigger risk thresholds. In such cases, processing may be temporarily delayed pending review. mk303 will communicate the reason for any such delay to the affected Player within 24 hours.
mk303 offers a variety of promotional offers to eligible Players, including welcome bonuses, reload bonuses, cashback offers, free spins, and seasonal promotions tied to events such as BRI Liga 1, the Champions League, Idul Fitri, and Ramadhan. Each promotion is governed by its own specific terms, which will be published on the promotion detail page at the time the offer is made available.
The following general bonus terms apply to all promotions unless the specific promotion terms expressly state otherwise:
Abuse Warning: mk303 employs automated systems to detect bonus abuse, including but not limited to low-risk hedging strategies designed to unlock bonus funds without genuine risk exposure. Accounts found to be engaging in bonus abuse will have their Bonus Funds forfeited and may face permanent suspension.
All bets placed on mk303 are subject to the specific product rules applicable to each game or betting market, which are accessible from the relevant game or market page. The following general rules apply across all products:
The following conduct is strictly prohibited on mk303. Engaging in any of the actions below constitutes a material breach of these Terms and may result in immediate Account suspension, forfeiture of balances, and reporting to relevant authorities:
mk303 cooperates fully with law enforcement agencies in Indonesia and internationally. Any credible evidence of financial crime associated with an Account will be reported to the relevant authorities, and the Account balance may be frozen pending investigation.
mk303 is firmly committed to the promotion of responsible gambling. We recognize that gambling, while an entertaining pastime for the majority of our Players, can become harmful for a small proportion of individuals. We take this responsibility seriously and have embedded protective tools directly into the Platform.
Players may access the following self-management tools at any time from their Account settings:
mk303 strictly enforces the 21+ age restriction. We use age-verification checks during registration and during KYC processing. If we have reason to believe an Account is held by a person under the age of 21, the Account will be suspended immediately and all balances held pending investigation.
For detailed information about responsible gaming tools and external support resources, please visit our Responsible Gaming page.
All content on the mk303 Platform — including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and the overall design and layout of the Platform — is the property of mk303 or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only. This licence does not include:
Game content provided by third-party studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft is licensed to mk303 for display on the Platform. All intellectual property rights in such content remain with the respective studio.
To the fullest extent permitted by applicable law, mk303 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:
In all cases where mk303 is found liable for direct damages, our total aggregate liability shall not exceed the total amount deposited by you to your Account in the 30 calendar days immediately preceding the event giving rise to the claim.
Nothing in these Terms limits or excludes mk303's liability for fraud, gross negligence, or any other liability that cannot be limited under applicable law.
You may close your Account at any time by submitting a written request to [email protected]. Upon account closure, any real-money balance remaining in your Account (excluding non-withdrawable Bonus Funds) will be returned to your registered payment method following completion of any outstanding KYC requirements and verification of the absence of outstanding wagering obligations.
mk303 reserves the right to suspend or permanently terminate your Account, with or without prior notice, in the event of:
Where an Account is terminated by mk303 due to a breach by the Player, mk303 reserves the right to forfeit all balances, including real-money deposits, subject to any mandatory return obligations under applicable law.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which mk303 holds its operating licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through our internal complaints process shall be subject to the exclusive jurisdiction of the competent courts of that jurisdiction.
mk303 operates an internal complaints and dispute resolution process as the first step for any Player dispute. To initiate a formal complaint, Players should submit a written description of the issue to [email protected]. mk303 commits to acknowledging all formal complaints within 48 hours and providing a substantive response within 14 calendar days.
Where a dispute relates to the outcome of a game certified by an independent RNG auditor, the auditor's records shall be treated as conclusive evidence of the game outcome in the absence of manifest error.
Note for Indonesian Players: mk303 acknowledges that online gambling regulations in Indonesia are subject to ongoing legislative developments. Players are solely responsible for ensuring their use of the Platform complies with the laws of their own jurisdiction. mk303 does not provide legal advice and this document does not constitute legal advice.
If you have any questions, concerns, or formal complaints regarding these Terms & Conditions, you may reach our support team through the following channels. All contact details are provided for information only — email addresses below are plain text and are not clickable links.
For responsible gaming enquiries — including requests to activate deposit limits, self-exclusion, or cooling-off periods — please visit our dedicated Responsible Gaming page or contact the live chat team directly. Responsible gaming requests are treated as high priority and are actioned within one hour of submission.
mk303 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to Players via the email address registered to their Account with a minimum of seven days' notice before the changes take effect. Continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms.
Our support team is available around the clock to walk you through any clause. You can also review our FAQ for quick answers to the most common questions.